Alecta - My Pages

A new digital home to 2.4 million customers.

Alecta - My Pages


Alecta is the fifth largest occupational pension provider in Europe with over 2.4 million private customers and 34 000 corporate customers.

About the project

Alecta My Pages had previously been a separate website to the main “information” site In order to let the user both see private data (such as forecasts of retirement pension) and also learn about occupational pension a new concept was established which was called “unlock”.

To summarize the three pieces of occupational pension a new overview page was developed which collected retirement pension, compensation in the event of illness and survivor’s protection in an easy to understand way.

Other big changes compared to the previous version were new wizards for payment calculations, start payment of retirement pension, change tax and change payment account.

The UX work was done in close collaboration with another UX Designer.


An easier way to see a summary of your different types of insurances, new and more fun ways of doing different types of payment calculations and also less calls to customer service.

What I did
  • Concept development
  • User research
  • Low fidelity to high fidelity prototyping
  • Planning and conducting different types of user tests as well as procurement of outsourced user tests

Prototypes from different stages of the project

A new overview of the different insurances a customer can have

An interactive tool which you can use to calculate different ways of getting your pension

One step of a wizard where the user can start payment of the pension

Another step of the start payment wizard

The overview page in a mobile browser

An interactive tool which you can use to calculate different ways of getting your pension seen in a mobile browser